CUSTOMER MEMO: AIRWORTHINESS DIRECTIVE 2020-16-08
Aspen Pro MAX Evolution 2000 and Evolution 2500 Systems
Dear Valued Aspen Customers:
Today, the FAA issued Airworthiness Directive (AD) 2020-16-08 effective August 17, 2020, regarding a potential reset event of Aspen Avionics' MAX series displays.
Be advised, the FAA approved software v2.10.2 in March 2020 addressing the infrequent but potential reset issue of Evolution MAX series displays and we have successfully implemented this software change for affected customers. These design changes are defined in the 900-00003-001, Revision CC, EFD1000, and EFD500 Software Version 2.X installation manual, dated March 2020. Aspen Service Bulletin 2020-01 describes the v2.10.2 software update procedures.
This AD only applies to Evolution 2000 MAX and Evolution 2500 MAX systems with software v2.10 or v2.10.1 AND if any of the required backup instruments (ASI, ATT, ALT) have been removed. This AD is not applicable to MAX displays that have been updated to software v2.10.2 or any legacy Aspen Avionics displays.
Please contact your Aspen Authorized Dealer if you have not yet updated your MAX displays to software v2.10.2.