Customer Memo: Known Issue Receiving XM Weather
Date: January 7, 2013
To: All Evolution Flight Display Users with EWR50 Evolution Weather Receiver
Subject: Known Issue Receiving XM Weather
Dear Aspen Customer:
This memo is intended to provide background information regarding a known, temporary issue with displaying XM weather on your Evolution Flight Displays.
The Evolution Software that interfaces with your weather receiver continually checks the age of the XM weather information it is receiving in order to ensure that the most current information is displayed; under normal operation when the information is updated, the software discards the expired weather data.
The software issue treats all weather data received as old and so will not load any weather data to the displays.
The software issue became evident on January 1, 2013. Since that time, our engineers have developed, tested and released a new software update, Evolution Software version 2.6.1 that resolves this condition.
The software update will be available this week.
If you are experiencing this issue, please contact your local Aspen authorized dealer to arrange having the new software version installed in your flight display(s).
There is no charge for this software update and the labor to install it is covered in full by Aspen.
We apologize for any inconvenience this issue may have caused you. If you have any additional questions or concerns, please contact Aspen Avionics:
Phone: (505) 856-5034